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IT Service Catalog

Description

IITS offers a variety of services to the campus community. IITS can assist in helping departments with getting a new project off the ground, assisting with login issues or seeking training opportunities. The Service Catalog is a list of IITS services available to the campus.

Status

Active

Start and Delivery Dates

12/31/2017 to 11/30/2018

Department/Committee

Instructional and Information Technology Services

Status Update

12/31/2017: IT Service Catalog Project Started

11/23/2018: Nov. update includes a modal window popup feature added to allow for the details to be included from existing websites as links or the details to be copied into the modal window. This design feature is also optimized for ATI and the mobile app view.

10/22/2018: The final updates are in process for the Service Catalog. The plan is to place the service catalog as a prominent link on the new IITS homepage once that page is redesigned.

08/20/2018: The content for the Service Catalog will evolve as supported services are added. The website (soft launch) is located at https://itservicecatalog.csusm.edu.

Strategic Alignment

Goal #1 – ENSURE AN ADAPTABLE AND SUSTAINABLE TECHNOLOGY ENVIRONMENT

1.2 CSUSM delivers service excellence, meeting evolving needs and expectations.

Goal #7 – SUPPORT INFORMED DECISION-MAKING WITH INTEGRATED AND RELIABLE DATA

7.3 CSUSM extends data analysis, deploying self-service tools that enable independent inquiry and facilitate actionable insights.