TSS Website Re-Design
DescriptionRe-Design of customer facing Technology Support Services websites. Support pages need to be unified and advertised to all audiences. A new page will provide one path for students, faculty, and staff to seek support.
Start and Delivery Dates
10/01/2018 to 10/31/2018
Instructional and Information Technology Services
11/16/2018: The TSS website has been updated and will be integrated with the new IITS website launch. Analytics reviewed to identify most used pages. Unused pages trimmed.
10/23/2018: The TSS website redesign is in progress. Work is being done to trim out of date materials, consolidate pages for faculty/staff and students. Integration with the new IT Service Catalog.
Goal #1 – ENSURE AN ADAPTABLE AND SUSTAINABLE TECHNOLOGY ENVIRONMENT
1.1 CSUSM continuously improves, deploying new systems, services, and strategies that improve efficacy and efficiency