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IITS Communications Strategy - Impl. 2018-19

Description

Implement the IITS Strategic Communications. This documented communications strategy and implementation coincides with the IT Strategic Plan in exploring new ways to better inform the campus community about technology changes, issues, and improvements.

Status

Active

Start and Delivery Dates

09/17/2018 to 06/30/2019

Department/Committee

Instructional and Information Technology Services

Status Update

07/01/2019: Project completed.

06/14/2019: The Student Technology Guide booklets were printed and available at the new student orientations or the student help desk starting 6/15.

04/02/2019: Updated Technology Spotlights: Spring 2019 Campus App virtual ID, Wireless and Mangrum, Campus App usage, website filtered search, IITS carts, Technology Refresh Program

01/28/2019: Added minor adjustments to the service catalog content to further trim and consolidate duplicate information for ATS (GIS, zoom) and TSS ( email distribution lists, TRP).

01/18/2019: Updated Technology Spotlights: Fall 2018 1) New Kellogg Video Wall 2) Technology Learning Center (TLC) Kellogg 2000 Open Lab - A popular study spot for students, MFA project, Adobe, Mac Refresh

12/19/2018: Continued updates to the Portfolio Management Content have been done to keep the public content current. Working with leads and managers monthly to assist as needed in updates to the content.

12/17/2018: Updated Technology Spotlights: Summer 2018 1) Campus App Connecting Students to CSUSM 2) TLC Kellogg 2000 Open Lab 3)Help Desk & Remodeled TRC

12/14/2018: Created a blog of IITS success stories called Technology Spotlights on the IITS website homepage and added the archive/historical page for previous announcements.

12/14/2018: Launched the redesigned IITS website - Internal review 12/5 and campus launch 12/13.

12/13/2018: Launched the IT Service Catalog (along with the IITS website) 12/13

09/14/2018: IITS Strategic Communications strategy submitted for review. Document contains tasks for both internal and external campus communications. Waiting for review/approval to move forward.

Strategic Alignment

Goal #5 – EMBRACE EMERGING TECHNOLOGIES TO BUILD COMMUNITY AND STRENGTHEN COLLABORATION

5.1 CSUSM transcends organizational boundaries, using common platforms and systems that promote campus-wide collaboration.

5.3 CSUSM connects people, enhancing community by facilitating meaningful communication.

Goal #6 – FACILITATE CONNECTIONS THAT PROMOTE DISCOVERY AND KNOWLEDGE

6.2 CSUSM cultivates the exchange of ideas, facilitating dialogue and collaboration through diverse channels of communication.

6.3 CSUSM unites a digital campus, delivering timely, convenient, and personalized communications that connect the community to relevant information and resources.