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Campus Mobile App

Description

Continued development of a full featured App that would allow students to perform most common university tasks from their smart phone. Having one Campus App is convenient for students. When students are on the go, the App keeps them connected and productive.

Status

Ongoing Operations

Start and Delivery Dates

09/27/2018 to TBD

Department/Committee

Information Management Steering Committee

Status Update

09/13/2019: The App is continuing to see year-over-year growth with unique visitors (12,000) up 38% in the first two weeks of the term. Visits to the App home screen (298,000) are up 375%. A new Moodle design deployed improved LMS access & functionality.

04/29/2019: Most popular sites for Fall 2018 are MyCSUSM/PeopleSoft with 186,774 views, then Cougar Courses at 279,851 views and the Message Center with 47,857 views.

04/04/2019: IMSC bi-annual progress report - Application statistics were summarized, reported App utilization increased especially for the Virtual ID feature. The Fall semester also saw expansion of the opt-in communication channels on campus.

03/29/2019: Students can now use the Virtual ID available on the Campus App as a convenient way to check-in to over 35 stations or centers on campus. As of Spring 2019, Students have viewed the Virtual ID almost 30,000 times and generated over 5,000 ID’s.

03/25/2019: Adoption has been high for the Campus App. Technology Spotlight - Staying Connected with the Campus App

02/18/2019: Added Wellness module which includes a link to make a Dr. appointment, information on how to get help, and find a fitness class.

01/09/2019: Met with Office of Communications to discuss ways to engage students in the app for Spring. Will focus on targeted communication, add a new Wellness module and setup meeting to encourage more opt-in channel notifications.

09/27/2018: Initiative status update/change to "Campus Priority" for FY 2018-19. Approved by Information Management Steering Committee (IMSC) on September 27, 2018.

08/20/2018: New look and feel. Featured events updated twice per month, digital ID, added opt-in channels (Campus Housing, Campus Recreation, Cougar Central, USU, Sustainability, Athletics), Parking Availability, Discounts modules, Link to Cougar Email

Strategic Alignment

Goal #1 – ENSURE AN ADAPTABLE AND SUSTAINABLE TECHNOLOGY ENVIRONMENT

1.1 CSUSM continuously improves, deploying new systems, services, and strategies that improve efficacy and efficiency

Goal #2 – DEVELOP A SEAMLESS AND PERSONALIZED EXPERIENCE FOR EACH CAMPUS COMMUNITY MEMBER

2.1 CSUSM enables a mobile experience, providing universal access to services and resources.

2.2 CSUSM rethinks processes and services, utilizing technologies that are personalized and paperless to serve the digital world.

Goal #5 – EMBRACE EMERGING TECHNOLOGIES TO BUILD COMMUNITY AND STRENGTHEN COLLABORATION

5.2 CSUSM expands access to instruction, expanding the use of affordable instructional materials that align with the needs of students who are always connected and always online.

Goal #6 – FACILITATE CONNECTIONS THAT PROMOTE DISCOVERY AND KNOWLEDGE

6.3 CSUSM unites a digital campus, delivering timely, convenient, and personalized communications that connect the community to relevant information and resources.

Goal #8 – ENSURE PRIVACY AND PROMOTE SECURITY THROUGH TRANSPARENT AND RESPONSIBLE USE OF DATA AND SYSTEMS

8.2 CSUSM adapts to changing requirements, providing ongoing security awareness training, proactively securing systems, and effective data governance.